While you’re away, they’re safe.

Discover verified sitters in your area. Your payment is held by PetMateGo until the service ends.

Verified sittersModerated reviewsProtected bookingCare notes for your pet
7service types
4verification layers
24 sapayment protection window
10target cities

How it works

  1. 1

    Find your sitter

    Discover verified people who match your location and your pet’s needs.

  2. 2

    Get to know them

    Messaging opens when an offer arrives; ask your questions before you accept.

  3. 3

    Leave with peace of mind

    Photo records, walk routes and status updates reach you throughout the service.

Read step by step

Services

Sitters currently listed

People whose verification is complete and who appear in search. Badges come from verification records.

  • Elif Y.

    Izmir

    Evimde konaklama ve gunluk gezdirme

    4.80 (24 reviews)31 completed services
    • ID verified
    • Home verified
    Boarding · Dog walkingfrom 150 ₺

You’re with them the whole time

You never have to guess what is happening. Every step is recorded and visible to you.

  • Photo records
  • Walk route
  • In-app messaging
  • Payment protection
Tarçın’s evening check 🐾
  • Ate their food
  • Water refreshed
  • 25 min of play
  • Medication given

Today 19:24 · Elif Y.

An example care update.

Meet first.

Talk to the sitter before accepting an offer. You do not have to decide in a hurry.

  • Messaging opens when an offer arrives
  • Explain your pet’s routine and habits
  • You only pay when you accept

Nobody knows your pet better than you

Write their character, routine and health notes once; share them with every sitter.

Tarçın

Golden Retriever • 4 years

Character

  • Social
  • Playful
  • Loves people

Care notes

  • Meals 08:00 / 19:00
  • 2 walks a day
  • Vet details on file

Example profile — not a real user’s pet.

Trust is not an accident.

Applying is not enough; every layer is approved separately.

Identity verification

ID and selfie are reviewed together. Anyone without an approved criminal record check stays out of search.

User reviews

Only completed services can be reviewed, and reviews are published after moderation.

Protected booking

Your payment is held until the service ends. Your card never reaches us.

Emergencies and vets

One tap opens a case and lists on-duty vets by distance.

How verification works

What does it look like?

The following are example reviews — no published ratings exist in the pilot city yet.

  • “It was the first time we left home this relaxed. Luna was remarkably calm when we got back.”
    Example review · cat owner
  • “Photos arrived after every visit. Seeing what she ate and how long she played was reassuring.”
    Example review · cat owner
  • “I have two pets and both were cared for individually. Their routine stayed intact.”
    Example review · cat and dog owner

Cities

We currently have verified caregivers in İzmir only. In other cities we are collecting applications.

Frequently asked

Who sets the prices?

The provider does. You post a request and each one bids with their own price. The price you see in a bid is the final price you pay.

What if I cancel?

More than 7 days before the service: full refund. Between 48 hours and 7 days: half. Less than 48 hours: none. If the provider cancels, you always get a full refund.

What if there is an emergency during the service?

The emergency button in the app opens a case and lists on-duty vets by distance. The pet’s health record is copied into the case as it was at that moment.

How long is my ID document kept?

ID and criminal record documents are deleted automatically 90 days after approval; only the verification result remains. The national ID number is never stored.

Why PetMateGo?

The hardest moment as a pet owner is having to leave your animal with someone else. PetMateGo bases that moment on verification, not guesswork.

  • Every caregiver's identity and criminal record are verified.
  • The home where the service takes place is reviewed through a home tour recorded with the in-app camera.
  • Your payment is held by PetMateGo until the service ends and released 24 hours later.
  • Check-in, check-out, key handover and walk routes are recorded.

Your address is not shared while offers are being made — it is revealed only after a booking is confirmed.

Find the right person for them.

Posting a request is free. You only pay when you accept an offer.

PetMateGo — verified pet caregivers · PetMateGo